By Kate Brown
In June 2018, Dixons Carphone admitted a data breach involving 10 million personal data records and 5.9 million payment cards. Whilst no evidence emerged that any of the payment cards has been used fraudulently due to chip-and-pin protection, the owner of Carphone Warehouse and Currys PC World has continued to investigate the data breach.
As a result of the 2015 data breach, Dixons Carphone were fined £400,000. With the incident occurring before the new GDPR regulations, the company escaped a much larger fine.
The electrical retailer has been working alongside a leading cyber security company to further safeguard their customer information. According to Alex Baldock, the chief executive of Dixons Carphone, the security measures in place include “closing off the unauthorised access, adding new security measures and launching an immediate investigation”.
Dixons Carphone have announced they will contact all customers to apologise and help them protect their information. However, no information of when this will happen has been provided.